1. Acceptance of Terms
By accessing and using the services of Eunoia Human Asset Management ("Eunoia," "we," "our," or "us"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Provided
Eunoia provides mental health and wellbeing services including but not limited to:
- Employee Assistance Programs (EAP)
- Mental Health First Response (MHFR) training
- Corporate diagnostics and assessments
- Training and development programs
- Wellbeing guidelines and resources
- Psychometric testing services
3. Service Agreements
Specific terms for each service will be detailed in separate service agreements or contracts. These Terms of Service apply in addition to any specific service agreements.
4. Eligibility
Our services are available to:
- Organizations seeking corporate wellness solutions
- Employees accessing services through employer-sponsored programs
- Individuals aged 18 and over (or with parental consent for minors)
5. User Responsibilities
Users agree to:
- Provide accurate and complete information
- Use services only for lawful purposes
- Respect the confidentiality of other service users
- Comply with all applicable laws and regulations
- Not misuse or interfere with our services
6. Confidentiality
We maintain strict confidentiality standards in accordance with professional codes of conduct and data protection laws. However, we may disclose information when:
- Required by law or court order
- Necessary to protect the safety of the individual or others
- Authorized by the individual in writing
- Necessary for the provision of services (with appropriate safeguards)
7. Payment Terms
Payment terms will be specified in individual service agreements. Generally:
- Invoices are due within 30 days of issue unless otherwise agreed
- Late payment may result in suspension of services
- All fees are non-refundable unless otherwise stated
- Prices are subject to change with 30 days' notice
8. Intellectual Property
All content, materials, and intellectual property on our website and in our services are owned by Eunoia or our licensors. You may not:
- Reproduce, distribute, or modify our content without permission
- Use our trademarks or logos without authorization
- Reverse engineer or extract source code from our services
9. Limitation of Liability
To the maximum extent permitted by law:
- Our services are provided "as is" without warranties
- We are not liable for indirect, incidental, or consequential damages
- Our total liability is limited to the amount paid for the specific service
- We do not guarantee specific outcomes from our services
10. Professional Services Disclaimer
While we provide professional mental health and wellbeing services:
- Our services do not replace emergency medical or psychiatric care
- In crisis situations, contact emergency services immediately
- We are not responsible for decisions made based on our services
- Individual results may vary
11. Termination
We reserve the right to:
- Terminate or suspend services for breach of these terms
- Refuse service to anyone at our discretion
- Modify or discontinue services with reasonable notice
Clients may terminate services in accordance with their service agreement.
12. Modifications to Terms
We may modify these Terms of Service at any time. Material changes will be communicated through our website or direct notification. Continued use of services after changes constitutes acceptance of the modified terms.
13. Governing Law
These Terms of Service are governed by the laws of Qatar. Any disputes will be subject to the exclusive jurisdiction of the courts of Qatar.
14. Severability
If any provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms of Service:
Eunoia Human Asset Management
Office 501, Worldwide Building
Opp. Peninsula Newspaper, D-Ring Rd
Doha, Qatar
Email: care@eunoiawellness.qa
Phone: +974 5994 6941
